| Testimonials |
Prudential California Realty
Walnut Creek Office |
Read below to see what Our clients have to say about our services!
What Clients and Agents Are Saying About Jeanie Russell and Team
“Thanks Jeanie, You made it happen and did all the great work for me….My part was easy. Thanks so much for your patience and assistance.” – Henry
“Thank you for working hard to meet my…goals. It means a lot to me to not have to worry…I appreciate all the advice and patience you’ve given to us. Jeanie provided excellent customer service. She communicated with us every step of the way and knew what we would like and not like. She provided advice and guidance when we looked for it and made sure we were her priority during appointments… We trusted her expertise and knowledge completely…Mark and I were spoiled by your thorough communication and hand-holding…Thanks again for everything!” – Michelle and Mark
Jeanie: Thanks for a great job ! Just want to say thank you so much for your excellent job on my referral Rogena and Reggie. You took a client that was in distress and managed to formulate a strategy that will help them out with their short sale and incredibly get them into a dream house before their credits are ruined ! Your hard work, attention to detail, and knowledge is really impressive. I will not hesitate to refer more clients to you ! Once again, thanks for job well done ! regards. M. Chiu
“We met Ms. Russell through the… website. She responded immediately with warm words of welcome and how she aims to assist us as prospective clients. With such an approach, we were sold to her…Her presence and professionalism was plausible to how she portrayed herself via internet. She was confident and not pushy; encouraging but not sappy; candid without being offensive and displayed a level of concern without forcing her views. Ms. Russell possessed vast knowledge of the (Company’s) design, the real estate business and the areas in which we have selected to visit homes. She displayed such expertise during each home visit. It delighted us that she knows the local districts and their properties so well to present seemingly infinite information about the, which channeled our interested and navigated our home buying decision. Along with a high level of professional ethics, Jeanie made sharing our house hunting woes with her very easy and comfortable to express. She counteracted our frustrations and disappointments with facts of the real estate business and how to best approach upcoming decisions to possibly avoid more frustration. Some aggravation she was not able to thwart, but she listened and supplied education with which we could better digest our exasperations. She doesn’t sing swan songs nor does she perform serenades – she is honest about the business, give(s) precise answers to questions and severs emotion from commerce. Ms. Russell is consistent and passionate about getting us the home that we desire. We are confident with Jeanie’s approach and share her zealous energy within the process. She has heightened the quality of our home buying experience. We are extremely pleased with her service…” Update: “Tony and I are having a quiet evening admiring our home last night, recounting each phase we went through in obtaining it. And of course you came up in how dynamic you were as an agent. We were saying how we are going to invite you over as our first guest (when we get the proper furniture) ? Anyway the house is just grand. The neighbors are wonderful. We are still trying to get use to the idea of “ownership.” We get out some weekends and go to open houses to compare. It is very rare that we find a home on the market that is as clean and well kept as hours. We are so very happy!” - Anthony M. & Adrienne M. Smith
Dear Jeanie. THANK YOU for the kind words. It is a sincere pleasure working with someone like you. Your professionalism along with your integrity and honesty gives me the energy to work hard to make sure everyone involved has a positive experience in their escrow process. I am so proud to be working with you and I do wish you the best in the coming year. Jose F, Asst. VP, Sr. E.O., Title Co.
“I’m still in the process of searching for a home and Jeanie is always there to keep me posted with the new homes for sale. I just wanted to thank you for the very good service.”
– Bien Martinez
Jeannie, Corresponding with you gives me hope again. I was feeling pretty bummed about my situation lately. Thank you. - Elizabeth, San Francisco Short Sale Home Owner
“Thanks for all your help – you have been great!” – Dorie
“…thank you so much for your help. You’ve been very warm and very personal.” – Cathy
Jeanie, I'm very happy to see that we are continuing to work hard toward our goals. We will overcome any obstacles when we keep things in perspective. We want to continue our long term relationship and friedship beyond the current business transaction with you.
I'm very sure we will have more opportunities to work together in the near future. Cheers,-Thanhy, Buyer
“It was a pleasure working with Jeanie. She was thorough and very patient wit me and my family throughout the entire process. She was there for support throughout the process and was wonderful with the moral support! She made being a first time buyer a little less scary!” – Saida
Jeanie, It's a small world and I'm glad it's populated with winners like you! Best Always, Elaine - Broker Associate Keller Williams Realty
“We…felt like you listened to what we wanted and spoke plainly and truthfully to us. Thanks!” – Roy and Robin
Hi Jeanie! It's me, geraldine (a.k.a ferdie's wife). First off, want to say thanks for helping us with the property. Everything went smoothly with all your hard work and diligence. Secondly, because we were so happy with your service, I'd like to refer a good friend (...) to you.
She is a fellow nurse. Her son has been looking for a house in the SF area and it so happens we were talking one day and I said they should look into short sales. I told her, "our agent specializes in short sales and ... ." She's been asking for your number ever since! - Geraldine and Ferdie
“We can’t thank you enough for all of your hard work and incredible efficiency. You have made this a truly pleasurable experience for us. Thank You Once Again.” – Alex & Melissa
“You have demonstrated excellent follow-up and eagerness to be of assistance.” – Michael
“(Jeanie) portrayed professionalism, integrity and as a result I will not hesitate to recommend… My wife and I are extremely satisfied with this experience from the moment Jeanie called me to offer…services to the very end when she handed me my new house key. Thank you…and again thank you very much Jeanie.” – Chris and Flora
“Just wanted to say Thank You So Much!!! We are so very happy with our new home and we owe it all to you. Especially during Crunch Time. Your professionalism and total knowledge of the entire process kept us at ease through it all. We will and already have recommended you to our friends. We really appreciated you quick response to all our questions and concerns. Thank You Again!!” – Garry and Aileen
“Thank you…I love the personable way you conduct business.” – Evangelina
“Jeanie Russell gave us phenomenal service…she educated us on how the real estate market works. This information afforded us expedient and sound decision-making toward our first home purchase. She was candid, patient, witty and aggressive. Ms. Russell responded to all our questions and concerns with concise answers and supportive information. Jeanie Russell is a prized jewel in the real estate business and as a representative of (Company)! We are already planning a time line for our second home purchase and we are so confident with Jeanie’s skills – we plan to continue working with her.” – Adrienn Smith, South San Francisco, CA
Hi Jeanie…I received a referral request for a short sale home in Redwood City. I sent the agent your contact information as the greatest short sale specialist in the world!!!...regards - Russ, Associate Broker Intero Real Estate
“Jeanie Russell has been very professional and personable. My husband and I appreciate Jeanie’s work ethics, attention to detail and quick response to phone calls, emails, etc. She is definitely a “go-getter!” – Rose Burns, South San Francisco, CA
“This was my second home purchase in as many years and she was on the TOP of the situation for the word GO! I can’t express in words how I/WE feel about Jeanie’s’ Professionalism, Attitude and Devotion to her job and specifically her clients! Jeanie was and IS FANTISTIC! Thank you…!” - Garry & Maria
“Congratulations to you as well! I just wanted to say thank you and your team for all your hard work! We greatly appreciate how smooth the process went thanks to your efforts. We want to wish Kim and Joseph many years of happiness and memories in their new home. Thank you for everything and please let me know if there is anything else you need.” - Jeff, Realtor
“Thanks Jeanie for helping us achieve our dream as a first time homebuyer. Great job, it was nice working with you.” - AB
“Jeanie Russell is absolutely the best real estate agent you could ever find in a lifetime. She is professional, dedicated, attentive, detail-oriented, warm, friendly, trustworthy and loyal. She will truly go to bat for you and protect you every step of the way. She will constantly communicate and guide you so you never feel out of the loop about anything. Jeanie handled both my transactions (sale & purchase) beautifully. Many thanks Jeanie!” - Diana
“…I am very impressed by your willingness to go the extra mile.” - Kathy
“On behalf of my mom, Clarity, and my fiancé, Arvin, I would like to thank you so very much for all the work and time you’ve put in to help us. We appreciate you being there every step of the way and for being a part of the ups & downs of getting a home. We are ecstatic that we finally got one and it was our pleasure to have done business with you. Thank You.” – Rosa-Leah, Arvin & Clarita
"We met Jeannie over 3 years ago when we were in the very uncertain stages of wanting to be homeowners. Jeanie kept us in her tickler file, and never gave up on helping us achieve our dream. After loosing touch for over a year, we re-connected with new vigor, and with our financing situation figured out with Jeannie's help we were home owners in a matter of months. I must admit it was a lot easier than I thought it would be, and a lot less painful too. As the famous saying goes...'If I only knew then, what I know now''... I wouldn't have waited so long, or paid so much in rent, a real waste of money! Thanks Jeanie for your dedication, and we LOVE our new house!!! - Rachael
“I just spoke with Mr. and Mrs. Brulet and might I say that they are very much impressed with you and the services you have provided them thus far! They had many wonderful things to say about you!” – Tina Lenderman, First Mortgage Loan Consultant
“Jeanie was very helpful. She listened to our needs, and I felt that she tailored accordingly to our needs. Most importantly, I am grateful that she was able to make the process as easy as possible and kept us well informed of what to expect all throughout the home buying process. I will definitely recommend any one who is looking to buy a home…Thanks a million.” – Buyer
“Hard worker, dependable and advocate for the client. Prompt with answering phone calls at any hour.” – Buyer
"Thank you Jeanie for the update. I have been bragging about you to other agents in our office about your efficiency in keeping me up to date on our offer. You are a "SHORT SALE SPECIALIST". Thank you again. - Charlie (Realtor), Bailey Properties
“I was the listing agent of a property in Daly City and Jeanie presented a contingent offer in a multiple offer situation. Similarly my clients were ready to move quite a distance away for job relocation. There were a total of three offers, the other two were not contingent and the offers were all close. Because of the positive manner in which Jeanie presents herself, the sellers, after our consultation made the decision to go with Jeanie and the offer she presented. Jeanie completed her commitments during the transaction in such a timely and professional manner that we even closed a couple of days earlier than expected. I could not have had a smoother transaction even in a simpler situation. She held it all together and the outcome was a win-win situation for all involved. Jeanie and I worked so well together and such respect for the work ethic of one another then we have remained friends. I think that probably could not be a higher recommendation – that she is not only a “get the job done” agent and a pleasure to work with professionally but a wonderful lady on a human level also.” – Cheryl, Realtor Prudential California Realty
“I have been working with Jeanie for the past couple of months and I just want to say she is a terrific agent. Jeanie is friendly, knowledgeable, helpful, experienced and aggressive all in one and she has provided wonderful assistance to our family’s home search process so far.” - Marcus Tam
“I just want to say that I’m very impressed with your service!” – Katrina
“There are no words that could describe how ecstatic we are about this entire experience, and of course, the new home has something to do with it. You are very special, and we could never have done all of this without your expertise. You were amazing in keeping us focused (which we definitely needed), and you continue to make ‘buying shoes’ an easy task. We were thrilled with the enthusiasm you demonstrated while getting all of this accomplished on our very short, self imposed time line.” - Rich and Joanne
“Hello Jeanie…congratulations on your new association with the office in San Mateo. They are very fortunate to have you; I wish you all the best.” – Steve, Realtor
“Congratulations to you too! You are amazing, and we are lucky to have you on our side through this process. Thank you for everything you have done and (I know you will continue to do), you are so good at what you do, and you are dedicated and honest. It truly shows!” - Nicola and Mark, buyers and sellers
"There are no words that could describe how ecstatic we are about this entire experience, and of course, the new home has something to do with it. You are very special, and we could never have done all of this without your expertise. You were amazing in keeping us focused (which we definitely needed), and you continue to make 'buying shoes' an easy task. We were thrilled with the enthusiasm you demonstrated while getting all of this accomplished on our very short, self imposed time line." - Rich and Joanne
Jeanie, I'm so excited about you being featured in our regional newsletter! Thank you for being a major contributor to the success of the San Mateo office. I'm so glad you're on our team! - Melissa
Jeanie, Just wanted to let you know Bill and I are still in contact ... He is still excited about the homes you are sending him and speaks highly of you and your energy and the information you are providing him. - Donna H, Realtor
Hi Jeanie, For sure, I can tell you are very pleasant to work with and you are competent. Corey, Residential inspector
After our pleasant experience on the purchase of our investment property a year ago, we knew that when we were ready for another purchase, Jeanie would definitely be our choice again. So a year later, we decided to upgrade to a larger home and contacted Jeanie. Jeanie enthusiastically welcomed us back. Our experience with Jeanie both times were excellent. She always went above and beyond for us, accomodating us with our difficult schedules and went even as far as my work to have me sign papers that needed to be in that afternoon. We definitely will be contacting her for our next transaction! She is very professional and knowledgeable and definitely an expert in the business! She made sure that everything went smoothly! Thank you Jeanie for all your hard work! You've got happy clients here and just FYI, we'll be back! Geraldine and Ferdie
I really appreciate your hard work and effort to get it done timely. It's so refreshing to work with efficient counterpart. Thanks!
Lee and Virginia, Intero Real Estate Realtors
Thank you too. You are always such a pleasure to work with Jeanie! Chris E., Real Estate Broker
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